Tuscany Villas and Apartments

Buy Property in Italy

Concierge and Optional Management Services

The Basic Management Services/Concierge as well as the Optional Management Services are designed to maximise the enjoyment of your Tuscan holiday. 

While Basic Management Services/Concierge - Meet & Greet Check-in/Check-out service by on-site Manager; Assistance and management with the coordination of urgent repairs - are included in the rent of your property in Tuscany, the Optional Management Services are normally available for a fee upon request (please ask details about the property you are renting, Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!).

These are private services that the Management System (or other suppliers) offers to our Guests at advantageous terms, thanks to an effective organisation of the System and its favourable economy of scale.

In order to plan these services effectively, they shall be requested and agreed at the time of booking, and in any event before your arrival.

If you discuss the matter with the on-site Manager she might be unable to help, especially in the high season.

Should you wish to take advantage of the Optional Services, please insert a note in your booking or write to us via e-mail, Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!">Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!

Some specific example of the Optional Services available to owners and guests are the optional extra cleaning (and extra linen and towels replacement) you may ask (at the time of booking) to obtain during your stay in our homes:

  • Euro 30 for one-bedroom - optional extra cleaning;
  • Euro 45 for two-bedroom - optional extra cleaning;
  • Euro 65 for three-bedroom - optional extra cleaning.

For the replacement of linen and towels, please consider Euro 10 per person to be added to the optional extra cleaning indicated above (only possible in combination with the optional extra cleaning).

Pets: upon a small charge equal to 30 Euros per week, we will accept pets in selected properties. Since not all the owners are happy with that, please ask about this at the time of booking and obtain written confirmation by us before you pay your booking deposit.

Out-of working hour check-in and check-out: in the event it will be necessary to organise out of working hour check-in and check-out (normally respectively between 16.00 and 18. and at 10.00), please request it in advance and collect our writing confirmation that it would actually be possible (not always we will have the opportunity to organise it). In addition please note that the Project Manager will apply a fee, normally 30 Euro. Special situations, like a long waiting or very late and/or very early check-ins and check-outs might require a larger fee, provided that they shall always be organised in advance.

Other examples of the Optional Management Services are:

  • Shopping basket at your arrival;
  • Romantic evening dinner at home organised by a local restaurant;
  • Additional cleaning of your property, laundry and pressing. For example it is available to you the option to get daily cleaning, normally 1 hour per day for a one bedroom;
  • Local assistance for the organisation of cosmetics, coiffure, or massage appointments, local tourist site seeing, regional event ticketing, travel assistance with airlines, car rental and also baby sitting services, Italian language lessons;
  • Management of extra administration services, such as translations.

Contact us at anytime to learn more or to book your Optional Services at our properties in Tuscany, Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!">Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein! - +44 20 78514456



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